PRD 03 — Website Content

Goal

Give visitors enough trustworthy information to understand Seraya, decide whether SERAYA PULANG fits, and start booking without overpromising.

Public pages

• Home
• SERAYA PULANG
• Fuja profile
• FAQ
• Safety/crisis boundary
• Privacy
• Informed consent
• Cancellation/refund policy
• Booking: offering → slot → intake → payment handoff

Content rules

• Public brand name: Seraya Psikologi.
• Do not present Seraya as emergency care.
• Do not promise diagnosis, instant cure, guaranteed outcomes, or forced recovery.
• Only published and verified professional information may be shown.
• SERAYA BERDAYA, SERAYA BERSAMA, and SERAYA BERBAGI are content-only until explicitly made bookable.
• Cancellation/refund public copy points to Admin WhatsApp; no public cancellation/refund form.

Copy still needing review

• Consent wording.
• Privacy notice and retention wording.
• Crisis/referral wording.
• Fuja credentials/profile evidence.
• Real online/offline service instructions.
• Payment instructions and Admin contact.

Acceptance checks

• Every CTA points to an existing route.
• No placeholder credential, bank account, venue, or phone number is presented as real.
• Mobile layout is readable and forms expose validation errors.
• Accessibility/performance/SEO checks are recorded before launch.